Terrible experience with opening an bank account with OCBC

As part of my job, I get to hear some foreigner employees complained about the difficulties in getting an bank account.

I never thought that it would be equally difficult for an citizen!

Recently I thought of opening an new bank account for no particular reason at all! I always put all my money in the same bank but I think I shouldn’t do that anymore..

Anyway I decided to open up OCBC 360 account because I saw many people using it!

I went online and fill up an application. Shortly, I have received an acknowledgement email.

So I send in the document as per request.

After 1 weeks plus, I still didn’t hear anything so I called the CS.

CS 1 – told me that there is no record of my application. Then why is there an acknowledgement email? Told me to re-apply online. If the same issue happens, they will check with their IT. Why can’t you check with your IT because uhh obviously there is an problem.

Being an demanding customer (at the right situation), I wrote an complaint online!

CS 2 – tried to explain the situation and asked me go down to their branch to apply because I’m not an existing customer.

So obviously I didn’t want to do that because

1) I applied online for convenience sake. I do not want to go to the branch and waste my time.

2) he is basically like telling me you are not our customer so..

3) I have filled up my application online. Why is it so difficult to retrieve it?

So I told him never mind I will find another bank to set up my account with.

Today I received this letter in the mail. Obviously the person who processed it didn’t know what is going on. All my bills are electronic hello?! How would I be able to submit original when I didn’t even get the original? Hello?!

And again OCBC showed me again they do not care about potential customer cos I’m being asked me to re-apply again which I will not waste my time on!! Goodbye! I have applied for an UOB account!!!


22 April 2018

Some updates ๐Ÿ™‚

Lasik Surgery
Yes, I am going for the surgery soon!
Why I choose to do it now? It has been on my mind for years. I never have the time, money or courage to go ahead with one until this year. So I just decided to take a big step ahead.
It is bit scary thinking about it… I am quite nervous that I couldn’t sleep well for a couple of night last week. ๐Ÿ˜› But I keep telling myself that its a quick and painless technology. That’s another reason why I wanted to go ahead with the surgery. Because the technology is much much better now. I will write up on this after my experience!

I am putting my minimalism project onto a hold. Because I am going to have surgery soon. So I decided not to do any major tidying or organisation work for the next 3-4 months at least. I am also facing some challenges. I lived with my family. So my mum discourages me to throw furniture even though I really want to throw one cupboard out for some extreme minimalism. But the other way is probably to get rid of my stuffs until I do not need the cupboard. So I can convince my mum that I need to throw it away. I am also lack of inspiration on what I should be doing next. I changed my shopping habit. But I still have so much stuffs ๐Ÿ˜ฎ anyway, I decided to read marie kondo for inspirations like finally! I keep telling myself not to stress over this too much because its not good for me ๐Ÿ˜ฎ sometimes I spend my afternoon thinking about my cluttered-free room and get stress up un-necessary. Although it’s achievable, but this could only happen few years down the road.

I finally completed one book! I have been really slack in my reading for a couple of years. I know its bad but I hope I can do better this year.
Recently I just discovered my local library have a e-book system!! Which means I can borrow e-books and read on my MacBook. Its bad for the eye but good for my pocket. ๐Ÿ˜€
As part of the minimalism goals, I am NOT buying physical books as much. I would only buy books that I know I would keep and love for many years. But e-books aren’t exactly cheap either. But anyway, I anticipate that I am going to use the library more often. I am currently reading Marie Kondo ๐Ÿ˜€ So hoping that I get some ideas & continue the journey after my short hiatus ๐Ÿ˜€

I love my Hobonichi Techo. I suspect this is the only planner I am going to use for the rest of my life! But I find myself getting slack in this too. I am not exactly creative so I still not using stuffs like tapes, stamps etc although I own some. I am aiming to start using them. Oh yeah, I reduced my “craft” collection seeing that I would not be using all of them anyway. I still have far too much stationary though. Yay for some minimalism efforts.

FieldNotes subscription
The good:ย You get limited edition stuffs and it is really worth it. I pay only 10bucks for international shipping and it covers all the shipments (4 of them!). You get extra stuffs sometimes.
The bad: I am usually “spoiled” before I get the stuffs because international shipping is so long. So its not really surprise. There is no auto-renewal so you have to subscribe to it again.
It’s not too bad if you are re-thinking. I am re-thinking and will not have plan to re-subsribe because the drawers where I put my new notebooks is full! I also don’t have much use for it yet.

Other stuffs
I am happy to read such news! Too bad for the person who got caught. But I really hate when consumers are being cheated. In some cases, seller claimed that they are authentic when they are not. Although this could be avoided if consumers do a proper research, but its very unethical for the seller to be making money by claiming that they are authentic. So I strongly feel that these sellers should be punished. I hope the e-commerce site like Qoo10, Lazada could really take this seriously! I tried telling them about the obvious fake longchamp bags but they only tell me that they will direct to the relevant department. And they are still promoting them! Terrible!